Acquire a solid understanding of the theory behind process redesign and give the learner a framework methodology that will enable the learner to undertake redesign projects to dramatically improve the performance of business processes. The course covers the entire process of reengineering from conception of a project, to documentation of the "as is" process, through redesign and implementation. Change management and how to overcome resistance to new business processes is also covered.
Prerequisites
BUSA-1044 AND COMP-1066 AND BUSA-1046 AND PROJ-1030
